If you have subscribed Fotor Pro or Pro+ plan, but you find you can not use Pro or Pro+ features. Please check your login account first.
You might have logged in to a non Pro /Pro + account if you have several accounts. So please check which account (email/ Google/Facebook account) you have subscribed, you need to log in to the corresponding account.
If the problem still exists, please contact us at email@example.com.