How to Reset the Password for My Fotor Account? – Fotor Help Center

If you have forgotten your Fotor account password, you can reset it via email without contacting support. This guide walks you through the password reset flow on the Fotor website.

Already signed in? If you know your current password and only want to change it, go to Settings → Account Settings → Change password instead. See our article on How to Change My Email or Password of My Fotor Account.

Step 1: Open the login page and choose Email

Go to www.fotor.com and click Sign in (or open any page that prompts you to log in).
On the Get Started with Fotor screen, click Continue with Email.

Get Started with Fotor login page with Continue with Email button highlighted

Figure 1 — Click Continue with Email on the login page.

Step 2: Enter your registered email

On the Continue with Email screen, enter the email address associated with your Fotor account.
Click Continue.

Continue with Email screen showing email input and Continue button

Figure 2 — Enter your email address and click Continue.

If you do not have a Fotor account with that email, you will be guided to create a new account instead.

Step 3: Click “Forget your password?”

On the Welcome Back to Fotor! screen, you will be asked to enter your password.
Instead of entering a password, click Forget your password? below the password field.

Welcome Back login screen with Forget your password link highlighted

Figure 3 — Click Forget your password? on the login screen.

Step 4: Send the reset link

On the Reset password screen, confirm that the email address shown is correct.
Click Send link. Fotor will email a password reset link to that address.

Reset password screen with Send link button highlighted

Figure 4 — Click Send link to receive the reset email.

A confirmation screen will appear:

Done confirmation screen after sending password reset email

Figure 5 — Confirmation that the reset email has been sent.

If you do not receive the email, wait for the countdown timer to finish and click Send again, or click Back to Fotor to return to the homepage.

Step 5: Check your email and set a new password

After clicking Send link in Step 4, Fotor will send a password reset email to your inbox.

5a. Open the reset email and click the link

Check your inbox for an email from Fotor with the subject Reset Your Fotor Password (also check spam or junk if you do not see it).
The email reads: “Lost your password? Just reset it through the link below.”
Click the Reset Password button in the email.

Fotor password reset email with Reset Password button highlighted

Figure 6 — Open the reset email and click Reset Password.

Button not working? Scroll to the bottom of the email and copy the full link into your browser’s address bar to open it manually.

If you did not request a password reset, you can safely ignore the email. Your password will not change until you open the link and create a new one.

5b. Enter your new password

After clicking the link, you will be taken to the Enter a new password page.
Enter your desired password in the New Password field.
Re-enter the same password in the Confirm New Password field.
Click OK to save your new password.
Once complete, return to Fotor and sign in with your email and the new password.

Enter a new password form with New Password, Confirm New Password fields and OK button

Figure 7 — Enter and confirm your new password, then click OK.

Important: The reset link may expire after a period of time. If the link no longer works, go back to Step 1 and request a new reset link.

Tips & Troubleshooting

I didn’t receive the reset email

Check your spam or junk folder.
Make sure you entered the same email address you used to register your Fotor account.
On the confirmation screen, wait for the countdown and click Send again.
Add support@fotor.com to your safe sender list and try again.
If you still do not receive the email after multiple attempts, please contact us for further assistance.

I signed up with Google, Facebook, or Apple

If you originally created your Fotor account using a third-party sign-in (Google, Facebook, or Apple), you may not have a separate Fotor password. Try signing in with the same third-party option you used when registering. If you need to add a password to your account, sign in first and go to Settings → Account Settings.

The reset link has expired

Password reset links are time-limited. Return to the login page, repeat Steps 1–4, and request a fresh link.

I still can’t access my account

Contact support@fotor.com or visit Fotor Support. Include the email address associated with your account. Do not share your password.